FREQUENTLY ASKED QUESTIONS

We hope our FAQ page will quench most of your doubts. Still your question is not answered here? Feel free to shoot us a message @ https://www.webspeedmaster.com/contact-us/

We are here to help you for better understanding.

1 Once your work is done, can I still update themes and plugins?

Yes, you could upgrade your theme and plugins at any time. The optimization process doesn’t stop you from upgrading your theme or plugins.

2 Do you have after sales service if something goes wrong?

Of course, our service will be available to you at any time and you know what, our first 60 days support after delivery is for free of cost.

3 How long does it take you to complete your work?

Typically it takes 3-4 business days.

4 What is your Payment method? Do you accept PayPal?

Currently, PayPal and wire transfer are the payment methods accepted.

5 Should the payment be made before or after the completion of process?

The Payment should be made before the work is started.

6 Do you work on live website? I receive some orders daily and I don't want to mess it up.

Don’t panic! We will not work on the live website. First of all we will perform a backup before we start working on your website and also we prefer working on subfolders like yourwebsite.com/speed which would be a clone of the actual site.

To know our detailed process flow, visit: https://www.webspeedmaster.com/process-flow

7 The CDN implies extra costs?? Monthly costs?

No. We’d integrate a free CDN for you. (Cloud Flare)

8 How do I measure the performance?

We will share the performance report generated from tools like PingDom, GTmetrix and Google Page speed, taken before and after the optimization.

Reach us to get real time sample reports https://www.webspeedmaster.com/contact-us/

9 What would you need to get this started?

You would need to share your website’s WordPress dashboard credentials. If in case you use different CMS other than WordPress, then we would need the credentials of that CMS administrator. And also, CPanel or Remote Desktop access for Windows Server.

10 What is the guarantee that my site would not break?

First, we will be working on the demo website and not in the live website. Only after making sure nothing will break your website, we will move our changes into the actual website.

Follow this link to see our complete process flow:  https://www.webspeedmaster.com/process-flow

11 Will the changes affect the appearance of the site or any of its functionality?

No. The changes would affect only the performance in an improved way and not your current layout or design.

12 Do you charge monthly?

No. It is only one time charge.

Need any help? Contact us now!